Returns & Exchanges

If you are not 100% satisfied with your purchase, you can return your item within 30 days of delivery for a full refund or exchange. Items must be in original packaging with all accessories included.

Return Process

• 1.
  Initiate Request

  Visit our online return portal with your order number and zip code to start the process.

• 2.
  Print Label

  Once approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Item

  Securely pack the device, cables, and manuals in the original box to prevent transit damage.

• 4.
  Drop Off

  Hand your package to the designated carrier. Refunds are processed within 5 business days of receipt.